To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
Shipping fees are non-refundable. If you refuse any shipments from SolidArtCreations.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. We do ship to PO Boxes via USPS. Expedited shipping is not available to a PO Box.
If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. SolidArtCreations does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered.
Just a reminder that you will receive your order 2-3 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a day to process your order. Additionally if it is a custom order or a product that requires constructing/building additional time will be required before actual shipping. This is just an estimate, and doesn't include weekends or holidays. When your order has been shipped, you will receive am email with tracking information.
We offer USPS Priority Mail to most locations (domestic & internationally). Your shipping cost is displayed at point of checkout.
Please be sure you are satisfied with your sign and have thoroughly reviewed the artwork and pre-shipment photos as we cannot accept returned signs due to the unique and individual nature of the signs we sell.
Due to this uniqueness of our product we can not issue refunds, All sales are final.